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General Terms and Conditions — Evignettehungary.com

Last updated: April 2026

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Quick Summary

This summary is for convenience only. The full terms below are legally binding.

  • check_circle We are a third-party intermediary service, not the official Hungarian government vignette website
  • check_circle We are not a party to the agreement between you and the Hungarian toll authority; we facilitate your purchase on your behalf
  • check_circle Your e-vignette is registered within minutes of payment
  • check_circle You have 14 days to cancel, but once your e-vignette is registered, the service is complete
  • check_circle Refunds may be subject to payment processor fees and currency conversion costs
  • check_circle Dutch law applies, but EU consumer rights are respected

Important

We are a third-party intermediary service. Evignettehungary.com is not affiliated with, endorsed by, or operated by Hungarian Public Roads Nonprofit PLC (Magyar Közút Nonprofit Zrt.) – Toll Division, the National Toll Payment Service Co. (NÚSZ Zrt.), or any other official Hungarian government authority. We are not a party to the agreement between you and the official Hungarian toll system; we act solely as an intermediary to facilitate your purchase.

Article 1 — Definitions

  1. General Terms and Conditions: these terms and conditions.
  2. User / We / Us: Maut & Vignette B.V., operating as Evignettehungary.com.
  3. Customer / You: the person who concludes a contract with us.
  4. Consumer: any natural person acting for purposes outside their trade, business, or profession.
  5. Service: the service offered on Evignettehungary.com — purchasing and registering a Hungarian digital motorway e-vignette on your behalf.
  6. Service costs:the amount payable by you, including VAT, for the e-vignette and our service fee.
  7. Agreement: the contract between you and us for the purchase and registration of a Hungarian digital motorway e-vignette. Note: this is a separate agreement from any relationship you have with the official Hungarian toll authority.
  8. Official Hungarian toll system: the Hungarian electronic motorway e-vignette system operated by Hungarian Public Roads Nonprofit PLC (Magyar Közút Nonprofit Zrt.) – Toll Division, and administered by the National Toll Payment Service Co. (Nemzeti Útdíjfizetési Szolgáltató Zrt. / NÚSZ Zrt.), accessible at nemzetiutdij.hu.
  9. E-vignette: digital proof of motorway toll payment for a specific vehicle and time period, registered in the official Hungarian national toll database.
  10. Cooling-off period: the 14-day period during which a consumer may exercise their right of withdrawal.
  11. Withdrawal: exercising your legal right to cancel a distance contract within the cooling-off period.

Article 2 — Who We Are

Company Entity

Maut & Vignette B.V.

Trading as: Evignettehungary.com Utrechtseweg 1-G 3811 NA Amersfoort Netherlands

Important: We are a third-party intermediary. We are not the official Hungarian government e-vignette service, nor are we affiliated with, endorsed by, or part of Hungarian Public Roads Nonprofit PLC (Magyar Közút Nonprofit Zrt.) – Toll Division or the National Toll Payment Service Co. (NÚSZ Zrt.). We are not a party to the agreement between you and the official Hungarian toll authority. We purchase and register e-vignettes on your behalf and charge a service fee for this convenience.

Registration

Chamber of Commerce (KvK): 85804363

VAT: NL863747814B01

Headquarters

Utrechtseweg 1-G

3821 AB Amersfoort, Netherlands

Contact

Phone: +31 (0) 85 303 39 23 Available: 7 days a week, 04:00–01:00 CET Help Centre: Support Portal

WhatsApp: +31 85 303 39 23

Article 3 — Applicability

  1. These terms apply to every offer we make and every contract between you and us.
  2. These terms are available on our website before you complete a purchase. You can save or print them at any time.
  3. These terms apply to all customers, including consumers as defined in Book 6, Article 230g, of the Dutch Civil Code.
  4. These terms govern only the relationship between you and Maut & Vignette B.V. They do not govern your relationship with the official Hungarian toll authority, which is subject to its own terms and conditions.

Article 4 — The Agreement

  1. The agreement between you and us is concluded when you accept our offer (complete checkout) and meet the conditions (provide valid details and payment).
  2. This agreement is solely for our intermediary service — the facilitation of the purchase and registration of your e-vignette. The resulting e-vignette constitutes a separate agreement between you and the official Hungarian toll system.
  3. We will immediately confirm your order electronically.
  4. We use appropriate security measures for electronic payments and data transmission.
  5. With your order confirmation, we provide:
    • Our contact details for questions or complaints
    • Information about your right of withdrawal
    • The total price, including VAT
    • The withdrawal form

Article 5 — Your Right of Withdrawal (Consumers)

  1. You may cancel within 14 days without giving a reason.
  2. The 14-day period starts the day after you complete your purchase.
  3. However, when you purchase an e-vignette, you expressly request that we register it immediately. By completing checkout, you acknowledge that:
    • You want the service performed immediately
    • Once your e-vignette is registered in the Hungarian system, our intermediary service is complete
    • You waive your right of withdrawal once registration is complete
  4. This is because a registered e-vignette cannot be "returned" — it is linked to your licence plate in the official Hungarian national toll database and cannot be cancelled or invalidated by us.

Article 6 — How to Withdraw

  1. To withdraw, contact us via the Help Centre or use the withdrawal form below.
  2. You must notify us within the 14-day cooling-off period.
  3. If you withdraw after requesting immediate registration, you will pay for the portion of the service already completed.

Note: By requesting immediate performance of the service (direct registration), the Consumer acknowledges that they lose their right of withdrawal once the Service has been fully performed (the e-vignette is active in the Hungarian system).

Article 7 — Refunds

  1. We will acknowledge your withdrawal request promptly.
  2. If eligible for a refund, we will process it within 14 days using your original payment method.
  3. What we may deduct from your refund: 
    • Payment processing fees: Our payment processors (PayPal, card providers, and local payment methods) charge us non-refundable transaction fees. We may deduct these from your refund.
    • Currency conversion fees: If you paid in a currency other than EUR, any conversion fees applied to your original payment are non-refundable and may be deducted from your refund.
  4. Typical payment processor fees range from 1.5–3% depending on your payment method. Currency conversion fees vary by provider.
    We will confirm the exact refund amount before processing — no surprises.
    Refunds are otherwise free of charge.

Important: We can only refund our service fee and the cost of the e-vignette itself. We are not responsible for and cannot refund any charges, fees, or costs imposed by the official Hungarian toll authority or any other third party.

Article 8 — When Withdrawal Is Not Possible

  1. You cannot withdraw after the service is fully completed if:
    • You expressly requested immediate performance (registration of your e-vignette)
    • You acknowledged that you waive your withdrawal right once registration is complete
  2. Both conditions are confirmed during checkout.

Article 9 — Prices

  1. Our prices include:
    • The official Hungarian e-vignette toll fee (as set by the Hungarian toll authority)
    • Our service fee for registration and support
  2. All prices include VAT.
  3. The total price is shown before you pay — no hidden fees. The official e-vignette fee component is determined solely by the Hungarian toll authority and may be subject to change.

Article 10 — Our Guarantee

  1. We guarantee that your e-vignette will be correctly registered in the official Hungarian motorway toll system.
  2. Fine guarantee: If you receive a fine due to an error on our part, we will:
    • Refund the cost of your e-vignette
    • Cover the fine amount
  3. This guarantee applies only to errors caused by us, not errors in information you provided (e.g., incorrect licence plate, wrong vehicle category, wrong dates). This guarantee also does not apply to fines or penalties imposed by the Hungarian toll authority or enforcement bodies for reasons unrelated to our registration process.

Article 11 — Delivery

  1. We register your e-vignette in the Hungarian system as quickly as possible — typically within minutes.
  2. You will receive:
    • A confirmation screen immediately after payment
    • An email with your order details
    • A second email with your PDF confirmation once registration is complete
  3. Your e-vignette is valid from the start date you selected.

Article 12 — Payment

  1. Payment is due immediately at checkout.
  2. You must ensure the details you provide (licence plate, email) are accurate.
  3. If you notice an error, contact us immediately via the Help Centre.

Article 13 — Correcting Mistakes

  1. Before your e-vignette becomes valid: You can change your licence plate number and country of registration once via your dashboard or by contacting support.
  2. During your e-vignette's validity period: We cannot make changes after the registration once.
  3. Contact us via the Help Centre if you need assistance.

Note: Corrections are subject to the technical possibilities of the Hungarian toll system. In some cases, corrections may require cancellation and re-registration, which may not be possible once the e-vignette is active.

Article 14 — Complaints

  1. Complaints should be submitted via our Help Centre.
  2. Describe your complaint clearly and include your order number.
  3. We will respond within 14 days. If we need more time, we will let you know.
  4. EU Online Dispute Resolution: If you're an EU consumer and we can't resolve your complaint, you can use the European Commission's ODR platform at https://ec.europa.eu/consumers/odr 

Article 15 — Liability

  1. We are liable for damages caused by our failure to properly register your e-vignette, subject to Article 10 (Fine guarantee).
  2. We are not liable for: Any aspect of the agreement between you and the official Hungarian toll authority.

Article 16 — Privacy

We process your personal data in accordance with our Privacy Policy, available at the Privacy Policy page. We comply with GDPR and do not sell your data.

Personal data shared with us for the purpose of registering your e-vignette will be transmitted to the official Hungarian toll system as necessary to complete the registration. This transmission is required to perform the service you have requested.

Article 17 — Applicable Law

  1. These terms are governed by Dutch law.
  2. If you are a consumer resident in another EU country, you also benefit from any mandatory consumer protection laws of your country.

Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:

Maut & Vignette B.V., Utrechtseweg 1-G, 3821 AB Amersfoort, Netherlands

Or via: Help Centre at Evignettehungary.com/help

I hereby give notice that I withdraw from my contract for:

Order number

Enter your order ID...

Service

Service: Hungarian motorway e-vignette

Ordered on

DD/MM/YYYY

Customer address:

Your full name...

Signature (if on paper):

Your full postal address...

Signature (paper form only)

Date

Not Sure If Withdrawal Applies to You? Read Refund Policy

Have a Different Question? Visit our Help Centre