star star star star star 4.8/5 Trustpilot Score

We’re Here to Help

Got a question about your e-Matrica? Message us on WhatsApp, start a chat, or give us a call — we're available 24/7. We usually respond within 10 minutes.

Choose How to Reach Us

Recommended
help_center

Help Centre

Get answers instantly in 22 languages. Most questions are solved in seconds. 

Browse Help Centre arrow_forward
Instant AI Answers
smart_toy

Live Chat

Start a chat for instant answers. Available 24/7, with AI support and a real person when needed.

chat

WhatsApp

+31 85 303 39 23

Send us a message directly from your phone. Same fast replies — just more convenient.

Open WhatsApp open_in_new
phone_in_talk

Phone

04:00–01:00 CET

Prefer to speak to a real person? No problem. Call us on  +31 (0) 85 303 39 23 during 09:00 AM – 6.00 PM CET, 7 days a week.

Call Support call

Our Response Times

bolt

Help Centre

24/7

Instant(self-serve)

forum

Live Chat

24/7

Instant(AI) or under 10 min (human)

chat_bubble

WhatsApp

24/7

< 10 min

phone_forwarded

Phone

04:00–01:00 CET

Immediate

We respond just as quickly on weekends and public holidays. No ticket queues. No “we’ll get back to you in 3–5 working days.”

We Speak Your Language

Our Help Centre and in-house support team cover 22 languages, including German, Romanian, Slovak, Ukrainian, Croatian, Serbian, and more. Hungary borders seven countries, so wherever you're travelling from, you'll find support in your language. Contact us in your language, and we'll reply in it.

"I had a problem with my plate number on a Sunday evening. Within 8 minutes, support fixed it via WhatsApp. Exceptional service!"

Thomas G.

star star star star star

Still Need Help?

Couldn't find what you were looking for in our Help Centre? Just message us directly on WhatsApp or give us a call. We're real people and are happy to help sort it out.

Not happy with how something was handled? We take complaints seriously.

arrow_forward File a complaint

You Might Also Need

COMPANY INFORMATION

Evignettehungary.com a specialized tolling platform operated by Maut & Vignette B.V.

We are a Dutch-registered company dedicated to simplifying European road travel. Since 2014, we've helped over 100,000 drivers cross borders without the stress of local regulations.

Office Locations

Company name

Maut & Vignette B.V.

Netherlands Office

Amsterdam, The Netherlands

Belgium Office

Antwerp, Belgium

security

Your Data is Safe

GDPR note

Data stays within the EU and is handled in line with GDPR. It is not sold or shared with third parties.

KvK (Chamber of Commerce)

85804363

BTW (VAT)

NL863747814B01

Privacy Policy